AO Locatif is responsible for the protection of the personal information it holds in the course of its activities. To this end, AO Locatif has adopted privacy practices and internal procedures governing the management of personal information. These measures are intended to govern the collection, use, disclosure, retention, and destruction of such information.
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AO Locatif collects only the personal information necessary for the purposes determined at the time of collection. Such information may be collected in order to provide services, respond to requests, manage client relationships, process inquiries, keep records, improve the user experience, comply with legal obligations, or for any other specific purpose communicated to the person concerned. AO Locatif's staff are encouraged to clearly and simply explain the reasons for collecting personal information to the persons concerned. Personal information may be collected through online forms, correspondence, verbal communications, documents transmitted to AO Locatif, or any other interaction with its services.

Personal information is used and disclosed only for the purposes for which it was collected, with the consent of the person concerned, except where the law permits or requires use or disclosure without consent. In certain cases, AO Locatif may use personal information for other purposes permitted by law, notably to prevent fraud, ensure the security of its services, comply with its legal obligations, or provide a service requested by the person concerned. AO Locatif may be required to disclose personal information to third parties, notably to service providers, subcontractors, technology partners, professionals, financial institutions, electronic document management system providers, hosting services, payment services, or other organizations, where such disclosure is necessary for the provision of its services or the fulfillment of its obligations. Where a third party processes personal information on behalf of AO Locatif, AO Locatif takes reasonable measures to ensure that the third party protects the personal information entrusted to it, uses it only for the intended purposes, and retains it only for the time necessary. Before disclosing personal information outside Québec, AO Locatif assesses, among other things, the sensitivity of the information, the purposes of its use, and the protection measures applicable in the location where it would be disclosed. Such disclosure takes place only where the information benefits from adequate protection.‍

AO Locatif retains personal information only for the time necessary to fulfill the purposes for which it was collected, subject to the retention periods required by law or applicable to its activities. When personal information is no longer necessary, AO Locatif destroys it securely or anonymizes it, where permitted and appropriate.
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AO Locatif implements reasonable security measures to protect personal information against unauthorized access, use, disclosure, loss, or destruction. The personal information collected may be stored on servers or in electronic systems using recognized protection mechanisms. These measures are intended to ensure the confidentiality, integrity, and security of the personal information provided to AO Locatif. A confidentiality incident means, among other things, any unauthorized access to, use of, or disclosure of personal information, the loss of personal information, or any other breach of its protection. AO Locatif has put in place practices to prevent, detect, and manage confidentiality incidents in accordance with applicable requirements.

A. AO Locatif, its staff, collaborators, and representatives, as applicable:

Ensure the confidentiality of personal information;
Adopt good data protection practices;
Implement the necessary security measures;
Comply with applicable policies and procedures.

B. Person in charge of the protection of personal information:

Oversees compliance with personal information protection practices and obligations;
Responds to requests for access, rectification, or withdrawal;
Manages confidentiality incidents;
Ensures the follow-up of complaints relating to the processing of personal information.‍‍

Any person, or their authorized representative, has the right to request access to the personal information concerning them held by AO Locatif. They may also request the rectification of personal information that is inaccurate, incomplete, or ambiguous, or withdraw their consent to certain uses or disclosures of their personal information, subject to the limits provided by law.
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Any person who believes they have suffered harm related to the processing of their personal information by AO Locatif may file a complaint with the person in charge of the protection of personal information. The complaint will be handled diligently, and a written response will be provided within a reasonable time, generally within a maximum of 30 days.

Laurent Cardinal
Person in charge of the protection of personal information
L'Agence immobilière SIX
200 Av. Laurier O suite 400,
Montréal, QC H2T 2N8
514 548-3448 | laurent@sixcommunications.ca